Managed Intelligence
Systems decay without ownership
An operating system that is not operated becomes shelfware. Managed Intelligence is the ongoing engagement that keeps AEGIS OS accurate, governed and aligned with how the business is running now.
What it covers
Four ongoing responsibilities
Operate
The system runs under a defined cadence with named owners on both sides and a standing review of how work is actually moving.
Monitor
Workflow health, exceptions, stalled work and intelligence output quality are watched and raised to the owner.
Govern
Access, permissions, role scope and review checkpoints are re-examined as teams and responsibilities change.
Improve
New workflows, roles and integrations are prioritized against a maintained backlog and delivered in planned increments.
Cadence
How the engagement runs
- 01Standing operating review with the accountable owners on both sides.
- 02Exception and issue handling through a defined intake and response path.
- 03Periodic governance review covering access, role scope and checkpoints.
- 04Planned improvement increments drawn from a maintained backlog you prioritize.
Engagement depth
Scope is set by system footprint, not a package tier
The dimensions below determine the shape of a Managed Intelligence engagement. Final scope and price are set from your architecture.
| Lighter footprint | Heavier footprint | |
|---|---|---|
| Workflow count | A focused set of workflows in one function | Many workflows across functions |
| Intelligence roles | Few roles, narrow scope | Many roles with broader scope |
| Integrations | A small number of stable systems | Multiple systems of record and external parties |
| Governance load | Simple approval paths | Regulated or contractual review requirements |
| Change rate | Stable process | Frequent structural change and new build |
Next step
Plan operation before you plan the build
Managed Intelligence scope is defined alongside the implementation roadmap in the Architecture Assessment.